Reservations: All reservations must be guaranteed with a valid credit card and ID. The hotel reserves the right to cancel any reservation that is not guaranteed. As part of our check-in process, all guests are required to provide a valid government-issued photo ID electronically prior to their arrival. This will ensure a smooth and efficient self check-in experience upon arrival at the hotel.
Payment: Payment is due in full at the time of reservation. The hotel accepts credit cards and debit cards only.
Cancellation Policy: Cancellations made within 48 hours of booking, with a check-in date at least 14 days away, are eligible for a full refund. Cancellations made at least 7 days before check-in are eligible for a 50% refund. No refunds will be given for cancellations made within 7 days of check-in.
Check-in and Check-out: Check-in time is from 3pm to 10pm. Guests must check out by 11am. Late check-out may be available for an additional fee.
Smoking: The hotel is a non-smoking facility. Smoking is not allowed in any of the guest rooms or common areas.
Prohibited Items: Guns, weapons, explosives, and any products that can catch fire are not allowed in the hotel. Gambling and any acts that violate public order and morals are also prohibited. Guests are not allowed to distribute advertisement materials or sell articles to other guests, or collect donations or signatures from them, inside the hotel. In addition, any other items that may pose a threat to the safety of other guests are also prohibited.
Illness: The hotel reserves the right to refuse stay to individuals suffering from an illness that may cause discomfort of any kind to other guests.
Photography: Guests are not permitted to take photographs in the hotel that may disturb or bother other guests. Any such behavior may result in the termination of the reservation and eviction from the hotel.
Damage: Guests are responsible for any damage to the room or property during their stay.
Liability: The hotel is not responsible for any loss or damage to personal belongings.
Pets: Pets are not allowed in our main building. We do allow dog pets for a $150 fee at our 117 Nippersink Building (Apt 401/402/403/404/405)
Cleaning of Guest Rooms: As a general rule, guest rooms accommodating the same guests for two or more nights will not be cleaned during their stay. However, such rooms will be cleaned once every six days to maintain cleanliness. If the hotel authorities determine that it is necessary to clean one or more guest rooms, guests occupying the room(s) do not have the right to refuse such cleaning.
Use of Equipment and Articles in Guest Rooms: The equipment and articles in guest rooms are intended for use by guests staying in the hotel only. It is prohibited for individuals who are not registered guests to use such equipment and articles in guest rooms.
Movement of Articles and Fixtures: Guests must obtain permission before moving any articles or fixtures within the hotel or guest rooms from their fixed positions. It is prohibited to alter the placement of any gadgets or fixtures within the hotel or guest rooms without permission.
Use of Guest Rooms for Other Purposes: It is prohibited to use the guest rooms for purposes other than those intended without obtaining prior authorization from the hotel.
Noise: Guests are expected to be considerate of other guests and keep noise to a minimum, particularly during nighttime hours.
Common Areas: Guests are asked to keep the common areas of the hotel clean and tidy.
Liability for Loss or Damage: The hotel is not liable for any loss or damage to personal belongings or for any injuries sustained by guests during their stay.
Termination of Stay: The hotel reserves the right to terminate the stay of any guest who violates these terms and conditions. In such cases, no refund will be given.Terms and conditions